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Legacy phone lines keep draining budgets and slow every change. The SIP trunking market will reach $73.14B in 2025 and is projected to hit $157.91B by 2030 at a 16.64% CAGR, driven by enterprise migration to IP voice and mandated PSTN retirements. Deadlines add pressure. In the UK alone, BT urges businesses to move off […]

Legacy phone lines are quickly becoming a financial and operational burden. A single PRI channel often costs between $40 and $50 per month, while SIP channels typically range from $15 to $25 (source: TechTarget, Gartner). That difference may not look dramatic for one channel, but for a mid-size company running hundreds of concurrent calls, the […]

Every minute of telecom downtime costs businesses an average of $5,600. For contact centers or customer-facing teams, even a short disruption translates into lost sales, broken SLAs, and reputational damage that lingers long after systems are back online. That’s where SIP trunking failover comes in. Instead of a single point of failure, calls automatically reroute […]

Global enterprises are under mounting pressure to modernize how they connect distributed offices. Traditional telephony models simply don’t scale: the average PRI line costs $400–600 per month per location, according to TeleGeography. For a company running 50 branches, that translates into hundreds of thousands annually, before factoring in long-distance charges and separate maintenance contracts. SIP […]

In 2000, over 94% of U.S. households still had a landline. By 2023, that figure fell below 27% according to the CDC’s National Health Interview Survey. Businesses are following the same trajectory, shifting away from fixed lines toward internet-based telephony. The decline isn’t just cultural, it reflects real pain points with traditional systems: high costs […]

Enterprises that migrate from legacy PRI lines to SIP trunking often cut telephony costs by 30–60% while gaining flexibility in scaling channels up or down. Yet those savings never materialize when deployments fail to meet core technical and security requirements. Call drops, jitter, and even multimillion-dollar fraud cases are usually traced back to poor planning […]

By 31 January 2027, the U.K. will switch off the PSTN, forcing every remaining landline onto IP. That deadline sums up the global direction: cloud calling at internet scale. Microsoft already reports 20+ million Teams Phone PSTN users, and Zoom Phone passed 7 million paid seats, both ecosystems built around SIP.  So the question isn’t […]

What if your business phone number could autonomously greet callers, qualify leads, or resolve support requests instantly, around the clock, and in any market where you operate? That future is here today.  DIDlogic numbers now integrate with ElevenLabs Conversational AI, enabling businesses to “Bring Your Own Bots” to the phone line. With DIDlogic providing global […]

Global demand for virtual phone numbers is exploding. The Direct Inward Dialing (DID) market is projected to reach $47.5 billion by 2032, growing at a 16.3% CAGR from 2023. That growth reflects a major shift: businesses no longer rely on hardware PBX systems or country-specific landlines to stay connected. Instead, they adopt DID numbers to […]

Enterprises aren’t just migrating to the cloud for email and file sharing, phone systems are following the same path. The global SIP trunking market is projected to grow at a CAGR of 12.6% from 2023 to 2030, driven by the shift from legacy PRI lines to VoIP technology and unified communications platforms. For companies scaling […]

Telecom spend hides a lot of waste. Companies that move from PRI to SIP often cut monthly voice costs by 40–60%, according to Nemertes Research findings widely cited across the industry.  Urgency is rising. The SIP trunking market stands at USD 73.14B in 2025 and is projected to reach USD 157.91B by 2030 (16.64% CAGR) […]

Text messaging is now the preferred communication method for over 85% of smartphone users, even when interacting with businesses, according to the most recent reports. But what happens when that customer tries to text a company’s toll-free number, one that’s historically been reserved for voice calls? The expectation is simple: If a number is publicly […]

Despite the rise of chatbots, messaging apps, and AI-driven self-service, over 64% of consumers still prefer speaking to a real person by phone when dealing with complex issues, according to Customer Contact Week’s 2023 report. And that preference isn’t just about convenience, it’s about trust, reassurance, and resolution. The shift to digital-first communication hasn’t eliminated […]

More than 57% of SMBs expanding globally rely on toll-free numbers to handle inbound customer calls. But most don’t realize those numbers often stop working the moment their customers cross a border. Take this scenario: A business based in New York lists a standard US 800 number as its main customer support line. A client […]

Over 42% of consumers say they still prefer resolving complex or urgent issues through a phone call rather than digital channels. Despite the explosion of messaging, live chat, and AI-powered assistants, the voice channel continues to dominate in moments that matter, especially when the stakes are high or time is tight. For businesses, this creates […]

In 2024 alone, U.S. consumers lost $12.5 billion to phone-related fraud, an all-time high, according to the Federal Trade Commission (FTC). A growing portion of these scams now involve toll-free numbers, which were once seen as symbols of corporate trust. But that perception is precisely what scammers exploit. By hijacking or spoofing 1-800 numbers, fraudsters […]

Businesses face a crucial question when adopting SIP trunks: how many calls can one handle simultaneously? While providers often quote generic channel limits, real capacity depends on many factors. According to a 2024 Cisco report, over 70% of VoIP issues trace back to bandwidth or configuration mistakes, not just channel count. Understanding what truly defines […]

More than 90% of global enterprises plan to shift from legacy ISDN/E1 lines to SIP trunking by 2025, driven by the official decommissioning of ISDN networks worldwide. This isn’t just a technical upgrade, it’s a strategic choice that impacts scalability, cost management, and digital transformation readiness. ISDN’s phase-out accelerates the need for businesses to adopt […]