Global SIP trunk provider

A SIP trunk connects your phone system or voice application to the public phone network so it can make and receive calls. A PBX handles extensions, queues, and call flows. You can connect an existing PBX such as 3CX or Asterisk, or use a SIP-compatible contact center, dialer, or AI voice platform without buying a separate PBX.

There are no per-trunk or per-channel fees. On the published plans, Core has a $20 minimum monthly commitment and Plus has a $100 minimum. Outbound rates vary by destination, operator, and route. For inbound service, check the number rental, inbound minute rate, and any applicable setup fees. Per-second billing is available from Plus. Compare account levels · View outbound call rates · View number pricing

Eligibility depends on the country and number type. A geographic, national, mobile, or toll-free number can have different registration requirements, even within the same country. Tell us where your company is registered, which country or city you need, and whether you need inbound calls, outbound calls, or both. We can then check availability and the documents required for that number. Check number coverage

On Plus and higher account levels, you can request to present a number you own after verification. Whether it displays depends on where the call originates, the destination network, and the route. Before launch, share the number you want to display and place a test call to the fixed or mobile networks your customers actually use. Check caller ID availability

Eligible numbers can be ported to didlogic and routed to your PBX, contact center, or SIP endpoint. Porting depends on the country, number type, and current provider. If you plan to forward calls from your current carrier instead, test two details before cutover: whether your platform receives the original caller’s number and whether it can identify which of your numbers was dialed. Check porting eligibility

didlogic supports SIP registration with credentials and IP-based authentication for systems with a static IP. For example, to connect 3CX using IP authentication, provide Support with your PBX’s static IP so the SIP account can be configured. Use the current gateway list when setting up your firewall, then test inbound and outbound calling. 3CX setup guide · Current SIP gateways

Yes. Connect your platform over SIP, route an inbound number to the agent’s SIP endpoint, and configure outbound calling for the destinations you need. Confirm caller ID separately for each market. If your agent transfers calls to a person, check that SIP REFER is enabled on your didlogic account and test the handoff on your platform. Explore AI voice integrations · Vapi setup guide

Concurrent channels determine how many calls can be active at once. Calls per second (CPS) measure how quickly your system can start new calls. For example, a dialer may need to start 10 calls per second while supporting 200 active calls. Share both figures and your destination mix so an engineer can confirm capacity for your test and for production. Discuss capacity

Yes, subject to a traffic and route review. Share the destinations, expected monthly minutes, average call duration, peak CPS, and simultaneous calls. Ask for the billing increment and any short-call conditions for the proposed route. These matter particularly for dialers, automated notifications, and intercom traffic, where many calls may last only a few seconds. Explore dialer and short-duration routes

Yes. Start with one destination or test number alongside your existing carrier. The published Promo plan has a $0 monthly commitment, two outbound channels, and 30-day validity, after which the account moves to Core. Account verification is required. A sales engineer can confirm the test number, credits, and route available for your use case. Test caller ID, two-way audio, time to ring, and any transfers before moving live traffic. Review plan terms · Request a test trunk