Voice Infrastructure for AI Agents
Voice quality shapes AI performance
What didlogic provides for AI voice
| Capability | What didlogic provides | Impact on AI voice |
|---|---|---|
| Latency | Distributed regional gateways | Shorter voice paths, fewer awkward silences |
| Audio quality | G.722 HD codec support | Higher STT accuracy and clearer TTS playback |
| Scale | Flexible CPS and concurrent channels, raised at no extra cost for AI accounts | Capacity grows with traffic, no tier upgrade |
| Call transfer | Native SIP REFER | AI transfers to human agents without session drop |
| Setup | Platform-specific guides and engineering assistance | Faster time to first test call |
| Network | Own Autonomous System (AS13006), 12 physical PoPs | No middlemen between your audio and the carrier |
How AI voice agents connect to the phone network
How didlogic supports AI teams in practice
A high-volume client using GoHighLevel needed didlogic routing. Their CRM was locked into Twilio.
Solution:
Our engineering team shipped native Twilio integration in five business days. The client routes traffic through GHL, Twilio, and didlogic without changing the CRM workflow.
A DNS resolution error during a Vapi infrastructure migration threatened to take hundreds of voice agents offline.
Solution:
Our team identified the issue, tested a workaround, and distributed the fix through direct email and the Vapi Discord community.
| Platform | Monthly minutes | Monthly calls |
|---|---|---|
| Retell | xxx,xxx | xxx,xxx |
| ElevenLabs | xxx,xxx | xxx,xxx |
| Vapi | 654,036 | 660,075 |
Why AI teams choose didlogic
Tools for AI teams
Built to stay compliant across every market
What AI teams build on didlogic
Trusted global voice infrastructure
Our clients
FAQ: AI Voice
What is SIP trunking for AI voice agents?
SIP trunking is the infrastructure that connects an AI voice agent to the public phone network. The AI handles speech and language; the SIP trunk carries the voice audio between the AI and the caller.
Which AI voice platforms does didlogic support?
Any platform with standard SIP support. Documented setup guides cover Vapi, ElevenLabs, Retell, LiveKit, Synthflow, and Bland AI. Custom AI agents work if they support SIP INVITE.
How fast can I get my AI voice agent live?
Most teams place their first test call the same day they sign up. Production rollout typically takes a few days, depending on your AI platform and the markets you serve. Regulated markets may take longer for compliance verification.
Why does audio codec matter for AI voice?
AI speech-to-text models are sensitive to audio quality. Narrowband codecs like G.711 compress voice to half the frequency range of natural speech. G.722 preserves a wider range, improving STT accuracy and TTS clarity.
What is SIP REFER and why does it matter?
SIP REFER is a protocol method for transferring an active call from one endpoint to another without dropping the session. AI voice agents use it to escalate calls to human agents while preserving context.
How does didlogic handle AI call volume spikes?
CPS and concurrent channel limits are raised at no extra cost for AI-native accounts. Capacity scales with your traffic rather than forcing tier upgrades.
How does didlogic compare to Twilio or Telnyx?
didlogic specializes in DID coverage and SIP infrastructure at the carrier level. Deeper global coverage (130+ countries versus 30+), no per-channel fees, free CPS increases for AI accounts, and direct carrier connections through AS13006.
How does pricing work?
Pay-as-you-go. No per-channel or per-trunk fees. You pay for DID numbers (monthly plus per-minute inbound) and outbound termination (per-minute). No contracts on standard accounts.
How do I get started with didlogic?
Sign up for a free account through the Get Started form. Our sales team reviews new accounts and contacts you to set up SIP credentials, provision numbers, and assist with platform-specific configuration.
Where do I get technical support?
Reach our engineering team at [email protected] during business hours. For platform communities, we respond to integration questions on Vapi Discord. Setup guides are at didlogic.com/setup/setup-guides.
What about compliance and regulated markets?
Didlogic holds local telecom licenses in 17 countries, supports E911/E112 in 46 countries, and provides licensed local voice where required. Our compliance team advises during onboarding.