What it handles
Three gaps an AI sales agent closes
What it does on every call
It answers in the language the caller speaks
From knowledge base to first answered call
Configure it from your phone > Set up the agent in the didlogic mobile app. Tell it what you sell and who you're after, choose the handover number.
Who puts it on the sales line
| didlogic AI sales agent | Voicemail and call back | An extra rep on the phones | |
|---|---|---|---|
| Inquiry out of hours | Answered and qualified | Left, and often not returned | Not covered |
| Every line busy | Answered | Voicemail | Still busy |
| Qualifying | Every caller, same questions | After you reach them again | Varies by rep and by day |
| Contact details | You know what they wanted before you call | A name and a number | Notes, if they took them |
| Languages | Switches to the caller's | N/A | Whatever your rep speaks |
| Ramp time | Same day | N/A | Weeks |
| Cost | Traffic only, no agent fee | Free, and expensive | Salary |
Built to stay compliant across every market
You pay for calls. Not for the agent.
FAQ: AI customer support agent
What is an AI sales agent?
An AI sales agent is a voice agent that answers your inbound sales line, works out what the caller wants and whether they’re a fit, and takes their contact details. It can also answer basic questions about your product, terms and pricing while it’s on the call.
Does it make outbound calls?
Not for the moment. The agent handles inbound calls only, so it won’t work a list, dial leads or run outbound campaigns.
How does it qualify a caller?
You tell it what matters to you, in plain language: budget, timeline, what they’re looking for, whatever your reps would normally ask. The agent asks those questions in conversation and records the answers.
What happens to a qualified lead?
Their answers and contact details are saved to the contact record and emailed to you after the call, so whoever follows up already knows what the caller wanted. If a caller asks to speak to someone during the call, the agent hands over to the number you nominate.
Does it write to my CRM?
Not yet. You get the details by email after every call, which you can forward into your CRM, but there’s no direct integration with Salesforce, HubSpot or similar.
Can it book meetings?
Not yet. If a caller mentions a time that suits them, that appears in your after-call report so a rep can confirm it, but the agent has no access to your calendar.
What can it tell callers about pricing?
Whatever you’ve told it. The agent answers from the product, pricing and terms information you give it during setup, so it can cover the basics without committing you to anything you haven’t written down.
What languages does it speak?
Almost any. It detects the language the caller is using and switches to it automatically, with no setup on your side, and Arabic is supported and handled well.
Does it pretend to be a person?
No. Ask the agent whether it’s an AI and it will tell you it is.
Can I keep my existing number?
Yes. Point an existing didlogic number at the agent, or port one in from another provider, and your number keeps working throughout the port. You can also take a new local number in any of 140+ countries.
Where do I set it up?
In the didlogic mobile app. You describe what you sell, set your qualifying questions, and choose the handover number, all in plain language with no scripting.
How much does it cost?
There’s no charge for the agent itself: no licence, no seat fee, no per-agent pricing. You pay the standard per-minute rate for traffic on your didlogic numbers, sometimes billed per second, exactly as you would without an agent.
Stop losing inquiries to voicemail