Email us. An engineer emails back.

Support 24 / 7 / 365. No ticket queue, no scripts, since 2006.

How can we help?

I'm evaluating didlogic

For questions about DID numbers, SIP trunking, AI voice infrastructure, or pricing.

Email: [email protected]

Phone:
Cyprus: +357 24 259 544 (Larnaca office)
USA: 888 708 9633
UK: 0800 112 0899
Australia: 1800 DIDLOGIC
New Zealand: 0800 DIDLOGIC

Typical response time: under two hours on business days.

I'm already a customer

For routing issues, number porting, provisioning, capacity requests, or anything that needs an engineer.

Email: [email protected]

Phone (24/7):
Americas: +1 212 257 1111
EMEA: +31 10 669 0222
APAC: +65 3159 0555

Phone support is available at Wholesale account level. Urgent requests route directly to a network engineer, no queue.

I'm a carrier or peering partner

For carrier peering, data center access, SwitchPorts, and interconnects.

Email: [email protected]

Available at LINX, NL-IX, and Any2Exchange.

Our office in Larnaca

didlogic Cyprus
Konstantinou Paliologou 57, 3rd floor
ARNICA Business Center
6036 Larnaca, Cyprus

Phone: +357 24 259 544

Email: [email protected]

Hours: Monday to Friday, 9:00 to 18:00 EET

Our Larnaca team handles sales engineering, customer onboarding, and day-to-day account operations for customers across Europe, MENA, and beyond. This is where your test DID gets provisioned, your first SIP trunk gets configured, and your porting questions get answered.

Prefer to keep it remote? Email [email protected] or call the office line. A named person replies, usually the same day.

Network operations, always on

Americas NOC

New York

+1 212 257 1111

Routing, maintenance, carrier relations, and SIP trunk support for North and South America.

EMEA NOC

Amsterdam

+31 10 669 0222

Routing, maintenance, carrier relations, and SIP trunk support across Europe, MENA, and Africa.

APAC NOC

Singapore

+65 3159 0555

Routing, maintenance, carrier relations, and SIP trunk support across Asia Pacific and Oceania.

Legal inquiries

All legal inquiries should be sent by postal mail to the address below. Law enforcement agencies with time-sensitive requests should reach out to Operations via the network support channels.

DID Logic PTE. LTD.
176 Joo Chiat Road #02-02 Singapore 427447

[email protected]

Not sure where to begin? Ask us anything