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AI can simulate intelligence. But it can’t simulate experience. That line feels especially true in telecom, where real-world complexity doesn’t bend easily to algorithms. In theory, AI can optimize routing, predict usage, and flag anomalies faster than any human ever could. But when you’re dealing with hundreds of carriers, local number regulations, and jurisdictional quirks […]

Switching to SIP trunking cuts voice spend by 30–50% on average, according to multiple industry tallies of business VoIP deployments. That’s not a marketing claim; independent round-ups of real implementations place typical savings in this band for companies moving away from PRI or analog lines. Legacy telephony drains budgets in ways finance teams can’t ignore: […]

VoIP security isn’t academic anymore. In 2025, the average data breach cost hit $5.08 million per incident, based on IBM/Ponemon’s analysis of 600 breached organizations. Telecom feels the pain directly: $38.95 billion leaked to fraud in 2023 alone, about 2.5% of industry revenue. As companies shifted from PSTN to SIP, the attack surface widened: signaling […]

More than 65% of global enterprises have already migrated from traditional PSTN lines to SIP-based telephony, according to Gartner’s 2024 Unified Communications Report. That shift marks one of the most significant infrastructure overhauls in modern business communications, replacing copper with code, and physical lines with virtual channels. For many companies, the term SIP trunking is […]

By January 2027, the UK’s analogue landline network (PSTN) will be switched off, pushing every organisation onto all-IP voice. Around 13 million lines and channels still need migrating as part of this change, an enormous shift with real risk if voice goes down.  The question isn’t whether to move, but how to choose the right […]

By 2025, over 90% of European businesses will have transitioned from ISDN to IP-based telephony, according to the European Telecommunications Network Operators Association (ETNO). This marks one of the most significant shifts in the region’s communication infrastructure, a transition driven by efficiency, scalability, and the need for seamless cross-border connectivity. But with this transformation comes […]

Canada’s PSTN is fading fast: landline long-distance minutes fell 18.1% in 2024-Q4, while broadband at 50/10+ now reaches 95.5% of households.  With networks ready and legacy usage shrinking, the question isn’t “if” you move to SIP trunking, it’s “which carrier.” Regulation also tightened the bar: the CRTC requires STIR/SHAKEN for caller-ID authentication, pushing providers toward […]

In 2024, more than 92% of Australian businesses relied on internet-based communication systems instead of legacy phone lines, a shift driven by Telstra’s nationwide ISDN disconnection and the National Broadband Network (NBN) rollout. For thousands of companies, this change wasn’t optional, it was survival. As traditional ISDN services vanish, every call, contact center, and remote […]

Motivating your sales team is much more than bonuses and commission. If money alone did the trick, high performers wouldn’t be leaving companies as often as they do.  Selling today is more cross-functional than ever. Demand is higher, the market is more saturated, and customer needs are increasingly more complex, which means your motivation model […]

Over 1.3 million businesses in the Philippines are projected to adopt VoIP-based communications by 2025, driven largely by the explosive growth of the BPO sector and SMEs expanding globally. Traditional telecom infrastructure struggles to keep up, with high international call costs and limited scalability, creating a pressing need for reliable, flexible communication solutions. SIP trunking […]

Indian businesses are rapidly shifting from traditional phone lines to modern VoIP and cloud telephony solutions. In fact, a recent report by ResearchAndMarkets estimates that India’s cloud telephony market will grow at a CAGR of 17.2% from 2023 to 2028, driven largely by increasing demand for flexible, scalable communication solutions. Small and medium-sized enterprises, large […]

Nearly 50% of US businesses have adopted SIP trunking or plan to migrate within the next two years, driven by the need to cut communication costs and support hybrid workforces. Traditional phone lines struggle to keep up with modern business demands, leaving companies with rising costs, limited scalability, and fragmented remote communication. SIP trunking addresses […]

Global VoIP traffic has surged past 236 billion minutes per month, according to TeleGeography’s 2024 report, yet many Asterisk admins still face jitter, one-way audio, and call drops that make “unlimited calling” feel anything but reliable. The cause isn’t Asterisk itself, it’s often the SIP trunk behind it. Even providers that claim Asterisk compatibility can […]

More than 600,000 businesses worldwide rely on 3CX to power their communication systems — and over 85% of them now use SIP trunking for external connectivity. That’s a staggering shift from legacy ISDN and PRI lines, which are being rapidly decommissioned across Europe and North America. Yet, while adoption is nearly universal, satisfaction isn’t. Many […]

Global migration to IP-based voice is accelerating faster than most enterprises anticipated, by 2027, over 90% of business voice traffic will move off legacy PSTN networks. With national phaseouts scheduled across the UK, EU, and parts of Asia, IT leaders are under pressure to modernize telephony infrastructure without losing reliability or control. Yet one question […]

By 2027, over 90% of global enterprises will have phased out traditional PSTN lines, according to Gartner and Ofcom’s telephony forecasts. That shift marks one of the fastest infrastructure retirements in enterprise communications history, driven not by novelty, but necessity. Public Switched Telephone Networks (PSTN) that once powered every corporate line are reaching their operational […]

Legacy phone lines keep draining budgets and slow every change. The SIP trunking market will reach $73.14B in 2025 and is projected to hit $157.91B by 2030 at a 16.64% CAGR, driven by enterprise migration to IP voice and mandated PSTN retirements. Deadlines add pressure. In the UK alone, BT urges businesses to move off […]

Legacy phone lines are quickly becoming a financial and operational burden. A single PRI channel often costs between $40 and $50 per month, while SIP channels typically range from $15 to $25 (source: TechTarget, Gartner). That difference may not look dramatic for one channel, but for a mid-size company running hundreds of concurrent calls, the […]