Blog

The biggest deals I’ve closed started with conversations, not contracts. In telecom, nothing moves fast, not regulations, not implementations, and definitely not enterprise deals. When I first started as an Account Executive, I thought success meant signing big contracts and moving on to the next. What I’ve learned instead is that the real work, and […]

By 2030, businesses are expected to spend around $172.7 billion a year on unified communications as a service (UCaaS). SIP trunking services are on a similar trajectory, projected to grow from about $14.6 billion in 2024 to $41.2 billion by 2033, driven by companies moving away from legacy carriers to IP-based voice.  Vonage sits in […]

Roughly one in four B2B customers plans to switch telecom providers in the next 12 months, according to McKinsey. McKinsey links that churn directly to opaque pricing, complex contracts, and inconsistent support. Bandwidth sits at the center of that shift. Its network now spans 65+ countries and over 90% of global GDP, which makes the […]

CPaaS isn’t a niche anymore; analysts expect the market to climb from about $19.9 billion in 2025 to over $80 billion by 2030. In that landscape, Twilio still leads with roughly a quarter of global CPaaS revenue and more than $4.4 billion in annual sales, yet a growing share of those same customers now ask […]

“Unlimited” sounds simple. Reality isn’t. UC&C spending hit about $69 billion in 2024, so more teams now move voice to IP and hunt for predictable billing. Meanwhile, the UK’s copper PSTN dies by January 31, 2027, another shove toward SIP trunks and cloud telephony.  That surge creates a common trap: many read “unlimited” as infinite […]

Every minute, over 350,000 VoIP calls are active worldwide and nearly 80% of those rely on SIP trunking as their signaling backbone. Yet, when businesses face dropped calls or choppy audio, they often blame the provider rather than the real culprit: poor SIP trunk architecture. A well-designed architecture doesn’t just connect calls, it governs how […]

Free isn’t harmless in telecom. In 2023, communications fraud drained an estimated $38.95 billion from carriers and enterprises, much of it via SIP-based abuse and toll attacks. Now ask yourself: can something as central as your voice stack, your free SIP trunking link into a PBX, your VoIP endpoints, your IP telephony edge, really be […]

AI can simulate intelligence. But it can’t simulate experience. That line feels especially true in telecom, where real-world complexity doesn’t bend easily to algorithms. In theory, AI can optimize routing, predict usage, and flag anomalies faster than any human ever could. But when you’re dealing with hundreds of carriers, local number regulations, and jurisdictional quirks […]

Switching to SIP trunking cuts voice spend by 30–50% on average, according to multiple industry tallies of business VoIP deployments. That’s not a marketing claim; independent round-ups of real implementations place typical savings in this band for companies moving away from PRI or analog lines. Legacy telephony drains budgets in ways finance teams can’t ignore: […]

VoIP security isn’t academic anymore. In 2025, the average data breach cost hit $5.08 million per incident, based on IBM/Ponemon’s analysis of 600 breached organizations. Telecom feels the pain directly: $38.95 billion leaked to fraud in 2023 alone, about 2.5% of industry revenue. As companies shifted from PSTN to SIP, the attack surface widened: signaling […]

More than 65% of global enterprises have already migrated from traditional PSTN lines to SIP-based telephony, according to Gartner’s 2024 Unified Communications Report. That shift marks one of the most significant infrastructure overhauls in modern business communications, replacing copper with code, and physical lines with virtual channels. For many companies, the term SIP trunking is […]

By January 2027, the UK’s analogue landline network (PSTN) will be switched off, pushing every organisation onto all-IP voice. Around 13 million lines and channels still need migrating as part of this change, an enormous shift with real risk if voice goes down.  The question isn’t whether to move, but how to choose the right […]

By 2025, over 90% of European businesses will have transitioned from ISDN to IP-based telephony, according to the European Telecommunications Network Operators Association (ETNO). This marks one of the most significant shifts in the region’s communication infrastructure, a transition driven by efficiency, scalability, and the need for seamless cross-border connectivity. But with this transformation comes […]

Canada’s PSTN is fading fast: landline long-distance minutes fell 18.1% in 2024-Q4, while broadband at 50/10+ now reaches 95.5% of households.  With networks ready and legacy usage shrinking, the question isn’t “if” you move to SIP trunking, it’s “which carrier.” Regulation also tightened the bar: the CRTC requires STIR/SHAKEN for caller-ID authentication, pushing providers toward […]

In 2024, more than 92% of Australian businesses relied on internet-based communication systems instead of legacy phone lines, a shift driven by Telstra’s nationwide ISDN disconnection and the National Broadband Network (NBN) rollout. For thousands of companies, this change wasn’t optional, it was survival. As traditional ISDN services vanish, every call, contact center, and remote […]

Motivating your sales team is much more than bonuses and commission. If money alone did the trick, high performers wouldn’t be leaving companies as often as they do.  Selling today is more cross-functional than ever. Demand is higher, the market is more saturated, and customer needs are increasingly more complex, which means your motivation model […]

Over 1.3 million businesses in the Philippines are projected to adopt VoIP-based communications by 2025, driven largely by the explosive growth of the BPO sector and SMEs expanding globally. Traditional telecom infrastructure struggles to keep up, with high international call costs and limited scalability, creating a pressing need for reliable, flexible communication solutions. SIP trunking […]

Indian businesses are rapidly shifting from traditional phone lines to modern VoIP and cloud telephony solutions. In fact, a recent report by ResearchAndMarkets estimates that India’s cloud telephony market will grow at a CAGR of 17.2% from 2023 to 2028, driven largely by increasing demand for flexible, scalable communication solutions. Small and medium-sized enterprises, large […]