Wholesale VoIP & A-Z Termination

Wholesale VoIP termination is the bulk routing of outbound calls from a customer’s network — typically a carrier, ITSP, or VoIP reseller — to the public phone network in destination countries. The wholesale provider handles carrier interconnects, codec negotiation, CLI presentation, and billing reconciliation, allowing the customer to deliver outbound voice without owning carrier relationships in every market.

SIP trunking is the technical protocol used to deliver voice over IP. Wholesale VoIP describes the commercial model — bulk minutes sold to carriers, ITSPs, and resellers at carrier rates. Most wholesale VoIP services are delivered over SIP trunks, but a SIP trunk for a single business is not a wholesale arrangement. The difference is volume, pricing tier, and the buyer profile.

A CLI route preserves the original calling-line identification through to the recipient’s phone. A non-CLI route delivers the call but presents a substituted or generic caller ID. CLI routes cost more and have higher pickup rates; non-CLI routes are used where presentation isn’t required and cost matters more — typical for internal dialer traffic or notification calls.

Pricing is per-minute, per destination, with rates that vary by route type (CLI or non-CLI) and volume tier. didlogic charges no per-channel fees and no setup fees on standard accounts. Billing is post-paid for established accounts and pre-paid for new accounts. Rate changes are notified in advance per carrier industry standard practice.

ASR (Answer-Seizure Ratio) typically runs 35–55% on tier-1 CLI routes and 25–40% on tier-1 non-CLI routes. ACD (Average Call Duration) varies by traffic type — sales dialer traffic averages 90–180 seconds, customer support averages 4–8 minutes. Detailed metrics are available per destination in the portal.

G.711 (a-law and μ-law), G.729, and G.722 (HD wideband). Codec selection is negotiable on a per-trunk basis. T.38 fax is supported on dedicated trunks.

didlogic is the wholesale carrier underneath your CPaaS, not a competing CPaaS. We don’t sell APIs to embed voice in apps and we don’t operate a competing AI voice product, so we don’t compete with you for end customers. We sell carrier-grade A-Z termination at carrier rates with direct interconnects in 130+ countries. If you need developer APIs to build voice into a SaaS product, a CPaaS fits. If you need wholesale termination for a carrier, ITSP, dialer, or AI voice platform, didlogic is purpose-built.

None on standard accounts. Pay only for what you use. Volume pricing applies above set thresholds. Dedicated interconnects with private Ethernet links require a service order with mutually agreed terms.

Yes. Real-time monitoring on every account with destination caps, daily spend limits, and CPS limits configurable in the portal. Suspicious patterns trigger alerts and optional auto-suspension. NOC team monitors traffic patterns 24/7.

Most teams move from signup to first paid traffic in under 24 hours on a standard SIP-over-internet setup. Private Ethernet interconnects typically take 3–5 business days. Same-day provisioning is the default for standard accounts.

Yes. didlogic supports paperless LNP in 8 countries and manual porting in most others. Porting is bidirectional — if didlogic isn’t right for you, port-out is fully supported with no fees.

We target 99.99% network availability on the didlogic core. Service credits and full SLA terms are in the master service agreement provided during onboarding.