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Contact Us

DID Logic maintains 3 NOCs and supports customers
across the globe in all time zones, 24/7.

Sales Engineering

Local and toll-free DID numbers, wholesale A-Z voice, Local Licensed Voice Service.

Australia 1800 DIDLOGIC

New Zealand 0800 DIDLOGIC

USA 888 708 9633

UK 0800 112 0899

Network Operations

Routing, maintenance, Carrier partner relations.

Asia Pacific NOC +65 3159 0555

European NOC +31 10 669 0222

USA NOC +1 212 257 1111

Support 24 / 7 / 365
Network Ops, Engineering, DID porting, E911/112/999 Emergency services.
Our response SLAs

Wholesale - 1 hr (24x7)
Business - 3 hrs (24x7)
Basic - 24 hrs (Business Days only)
USA 212-257-1111
USA
Urgent assistance (SIP trunk support, configuration and capacity requests).
Phone support requires a Wholesale account level.
Since 2006, we use a direct-to-engineer internal case handling, and not a ticket system. Experienced network and voice engineers respond directly.

Legal inquiries

All legal inquiries should be sent by postal mail to the address below. Law enforcement agencies with time-sensitive requests should reach out to Operations via the network support channels.
DID Logic PTE. LTD.

15 Scotts road #04-08 Singapore 228218

Peering

Carrier Peering, data center access requests, SwitchPorts (free cross-connects).
peering@didlogic.com
Available at LINX, NL-IX, and Any2Exchange.
Telecity AMS04 (DLR) H.J.E.
Wenckebachweg 127,
1096 AM Amsterdam,
3rd floor, rack Z5A-B07
One Wilshire
624 S Grand Ave,
Los Angeles, 4th floor,
rack E05-C7407
Telehouse North
Coriander Ave,
London E14 2AA, 5th
floor, rack TFM14-C17
Not sure where to begin? Ask us anything — info@didlogic.com
No canned responses!