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December 23, 2025
Missed calls cost small businesses over $60 billion in lost revenue every year, and 85% of callers never try again, according to recent research from Invoca.
This means inbound calls still still drive a significant share of business leads, so speed matters. And while human receptionists have limits — hours, bandwidth, cost — AI receptionists don’t. They answer instantly, operate 24/7, and handle routine inquiries without pause. Businesses using AI agents see labor costs drop by up to 90% and gain the ability to scale call handling without scaling headcount.