Account levels

DIdlogic account levels define access limits, pricing tiers, and service depth based on usage scale. They are designed to support everything from testing and development to high-volume, carrier-grade voice operations. Each level unlocks higher capacity, advanced features, and stronger operational support.

All new users start on the Promo (Free) account. It provides full portal access, API availability, and limited outbound capacity for 30 days. This allows teams to test call quality, routing, integrations, and number availability before committing financially.

After 30 days, accounts automatically move to the Core level unless upgraded manually. Core is designed for small teams moving into real usage, offering unlimited numbers and more outbound channels with a low monthly commitment.

Yes. didlogic account levels are flexible and can be upgraded at any time as your traffic, channels, or compliance needs grow. Downgrades are also possible, subject to feature availability and active services tied to your account.

Yes. Every account level includes:

The differences between plans relate to capacity, feature depth, pricing structure, and support level.

API access is available starting from the Promo level and remains included in all higher tiers. Advanced automation use cases (high CPS, CLI rotation, fraud monitoring, SMS, and porting workflows) are best supported on Plus, Premium, and Enterprise levels.

Emergency calling access is enabled from the Plus account level. didlogic's supports emergency services in 46 countries, with compliance features suitable for business and contact-center environments.

Premium accounts are designed for high-volume operations needing advanced voice control, priority support, and flexible pricing.

Enterprise accounts add:

Enterprise is intended for carriers, large contact centers, and multinational deployments.

Per-second billing is available from the Plus level and higher. Lower tiers may use standard billing models depending on service configuration. Per-second billing helps reduce costs for short-duration and high-frequency call traffic.

Yes. Advanced, always-on anti-fraud monitoring is included at no additional cost from the Plus level onward. TLS and SRTP encryption options are also available to secure signaling and media traffic.

Yes. didlogic supports dialers and short-duration traffic, with capacity limits increasing by account level. High CPS, CLI rotation, and traffic shaping are best handled under Premium and Enterprise plans.

Yes. The Enterprise account level includes Local Licensed Voice Service, allowing didlogic to function as a complete PSTN replacement in supported jurisdictions.